Do you ship internationally?
We offer shipping throughout the continental United States, Canada, and to a number of other countries internationally. However, some restrictions may apply for certain borders. Kindly contact us to inquire further.
Are there any special offers on shipping?
Yes, we currently offer free shipping to all orders over USD $100.
How soon do orders ship after checkout?
All orders are shipped within 5 business days upon payment approval, excluding holidays and weekends.
What is the standard shipping time?
Standard shipping times can range from 7 days to about 15 days inclusive of any possible border delays as each product is manufactured with great detail, care and attention.
What is your store's refund policy?
Items returned to us must be in their original state and unopened/tampered with in order to receive money back for a refund. The alternatives to a refund would be a store credit or an exchange of items for something else of equal value. This refund policy is not valid for items on sale as they are final.
What is the time frame on the refund policy for each purchase?
The refund policy is only valid for up to 30 days after purchase.
How soon are refunds processed?
Refunds are usually processed back to your original payment method about 7-10 business days depending on your banking institution.